Jacques: 1.From the moment of my inquiry as to the availability of this particular vehicle you answered my questions quickly and accurately. 2. Asked Rick to look at the vehicle and he assured me it was a great car 3. Really appreciated the extras...4 winter tires..rims for my summer tires..1 year Road Assistance ...beautiful set of steak knives...a fill-up of gas and so on. Overall it was a great buying experience..I have certainly talked to other folks about my experience so I hope that translates into new business for you....Merry Christmas !!!